Terms & Conditions

Welcome to Terrock (Terrock.co.uk). By accessing or using this Website, you agree to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern Terrock’s relationship with you in relation to this Website. If you disagree with any part of these terms and conditions, please do not use our Website.

1. General Information

1.1. The term “Terrock” or “us” or “we” refers to the owner of the Website, Terrock at Trading name of Receptek Limited, whose registered office is Estate Road 2, South Humberside Industrial Estate, Grimsby, N E Lincolnshire, United Kingdom, DN31 2TG. 
1.2. The term “you” refers to the user or viewer of our Website.
1.3. These Terms and Conditions apply to all visitors, users, and others who access or use the Website.

2.Use of the Website

2.1. The content of the pages on this Website is for your general information and use only. It is subject to change without notice.
2.2. You are responsible for ensuring that any products, services, or information available through this Website meet your specific requirements.
2.3. Unauthorised use of this Website may give rise to a claim for damages and/or be a criminal offence.

3.Intellectual Property

3.1. This Website contains material that is owned by or licensed to us. This includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited unless otherwise stated.
3.2. All trademarks reproduced on this Website, which are not the property of, or licensed to the operator, are acknowledged on the Website.
3.3. You may not distribute, modify, transmit, reuse, download, repost, copy, or use the content of the Website for commercial purposes without our prior written permission.

4.Products and Services

4.1. All descriptions, images, specifications, and prices of products on the Website are subject to change at any time without notice.
4.2. We strive to display the colours and images of our products as accurately as possible, but we cannot guarantee that your computer monitor’s display will accurately reflect the product’s colour.
4.3. We reserve the right to discontinue any product at any time.

5.Ordering and Payment

5.1. By placing an order with us, you agree to provide accurate and complete details.
5.2. All prices are in GBP unless otherwise stated.
5.3. We accept payments through secure methods only. Any transaction must be completed before the product is shipped or the service is provided.
5.4. We reserve the right to refuse any order placed with us, limit quantities, or cancel orders at our discretion.

6.Delivery and Shipping

6.1. Delivery times are estimates and may vary depending on availability and your location. We are not responsible for delays caused by third-party couriers.
6.2. You will be responsible for any shipping costs incurred unless otherwise stated.
6.3. Any product risk will be passed to you once delivered to the specified delivery address.

7.Returns and Refunds

7.1. Customised or personalised products are non-refundable unless faulty.

8.Links to Other Websites

8.1. This Website may contain links to other websites of interest. These links are provided for your convenience to offer further information. They do not signify that we endorse the website(s).
8.2. We have no responsibility for the content of linked websites and recommend that you review the terms and conditions and privacy policies of any third-party sites you visit.

9.Limitation of Liability

9.1. We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
9.2. To the maximum extent permitted by law, Terrock shall not be liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses resulting from your use of the Website or our products/services.

10.Indemnification

10.1. You agree to indemnify, defend, and hold harmless Terrock and its affiliates, employees, and agents from any claims, liabilities, damages, costs, or expenses, including reasonable legal fees, arising from your use of this Website or your breach of these Terms.

11.Changes to Terms

11.1. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our Website.
11.2. It is your responsibility to check our Website periodically for any changes. Your continued use of or access to our Website following the posting of any changes to these Terms constitutes acceptance of those changes.

12.Governing Law

12.1. These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
12.2. Any disputes arising in connection with the use of this Website or these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Terrock (Receptek Limited)
Email: enquiries@terrock.co.uk
Phone: 01472 289940
Address: Estate Road 2, South Humberside Industrial Estate, Grimsby, N E Lincolnshire, United Kingdom, DN31 2TG. 

These Terms and Conditions are an agreement between you and Receptek Lmited and govern your use of this Website and our products/services.